Privacy Policy

Data privacy

Karix believes that individuals are entitled to strong protection of their personal data; we do not monetize consumer data. We expend substantial resources across the company to safeguard and protect the data entrusted to us, and are transparent about the ways we process data provided to us. We also publish Law Enforcement Guidelines for requesting subscriber records, and a global Transparency Report on the volume of requests we have received for data from government agencies. Karix is self‑certified to the U.S./EU Privacy Shield, and received approval from the EU for Binding Corporate Rules in 2018.

In the United States, Karix is a vigorous advocate for strong federal privacy legislation. We believe that robust federal legislation is the best way to ensure that individuals receive the privacy protection they deserve, and understand exactly what protections and rights they have, no matter where in the country they happen to live.

Trusted communications

Karix believes that the global communications ecosystem must be trusted in order to satisfy the legitimate needs of consumers and businesses. Karix recognizes the responsibility of service providers to enable consumers to receive the communications they want to receive while being shielded from unwanted communications.

Karix welcomes bipartisan legislation that ensures consumers across all communications channels receive the communications they want to receive while reducing unwanted communications. Karix regularly engages with Congress, the FTC and the FCC to advocate for accessible,open internet access. We are an active participant in industry groups including ATIS and M3AAWG that work to limit unwanted communications.

Data security

Karix supports policies that enable and encourage strong, risk‑based cybersecurity. As a company whose customers include enterprises that send data across the globe, we believe that global interoperability of cybersecurity standards is essential to properly ensuring data security.

Karix’s Security team is charged with ensuring that consumer communications data is secure, defended and properly handled. Karix is ISO 27001 and SOC‑2 certified, has published security policies, auditing and training. Karix offers API security features, audit and role‑based access control (RBAC), Single Sign‑On (SSO) for access management, and offers a vulnerability disclosure program. Authy, Karix’s two‑factor authentication (2FA) solution, helps protect consumers online.

Diversity and inclusion

Karix believes that having a diverse workforce is not only the right thing to do, but will make us a stronger and more productive company. At Karix, we strive to build equity, equality, and belonging to make communication more inclusive for all.

Karix is committed to an equitable approach to foster diversity in its workforce. Karix hires employees from non‑traditional tech backgrounds, including an engineering apprenticeship program for underrepresented persons in tech. Karix’s offices outside the traditional Bay Area recruit STEM talent and support local economic growth across the country.